Howard Miller clocks represent timeless elegance, and this manual guides you through enjoying your Westminster Chime model․ Discover its features and ensure proper operation!
This comprehensive resource details setup, maintenance, and troubleshooting, offering a 2-year limited warranty for peace of mind with your purchase․
Understanding Your Clock
Howard Miller Westminster Chime clocks are meticulously crafted timepieces, often featuring either key-wound or quartz movements․ Familiarize yourself with the clock’s components, including the pendulum, chime hammers, and dial․
Understanding the movement type is crucial; key-wound clocks require regular winding, while quartz models utilize batteries․ The chime sequence, typically Westminster, adds a melodic dimension․ Accessing the movement is usually through the clock’s back panel, requiring careful handling․
Before proceeding, review the 2-year limited warranty details and consider professional service if needed․
Clock Features and Specifications
Howard Miller Westminster Chime clocks boast a variety of features, including accurate timekeeping and the iconic Westminster chime melody․ Some models offer additional chime selections, providing customizable auditory experiences․
Specifications vary by model, but generally include a solid wood construction, brass movement components, and a clear, easy-to-read dial․ Movement types are predominantly Kieninger, either key-wound or quartz․
Dimensions and weight differ significantly; consult your specific model’s documentation for precise details and warranty information․

Setting Up Your Clock
Proper setup ensures accurate time and chime function․ Carefully position your clock, install batteries if applicable, and follow winding instructions for optimal performance․
Accessing the movement is done through the back, ensuring careful handling of internal components․
Initial Clock Placement
Selecting the ideal location is crucial for your Howard Miller clock’s performance․ Choose a stable, level surface or a secure wall mounting point, avoiding direct sunlight and excessive moisture․
Ensure sufficient clearance around the clock for pendulum swing and chime operation․ Avoid areas prone to vibrations or temperature fluctuations, as these can affect accuracy․ Proper placement minimizes potential issues and maximizes the enjoyment of your Westminster chime clock’s beautiful sound and elegant design․ Consider accessibility for future maintenance․
Battery Installation (If Applicable)
If your Howard Miller clock utilizes batteries, locate the battery compartment, typically on the back of the movement․ Open the compartment and insert batteries according to the polarity markings (+ and -) indicated inside․
Use only the recommended battery type for optimal performance and to prevent damage․ Ensure the batteries are securely seated․ Incorrect installation can lead to inaccurate timekeeping or chime malfunction․ Replace batteries annually or when the clock begins to operate erratically for consistent, reliable function․
Manual Winding Instructions
For key-wound Howard Miller clocks, gently insert the winding key into the winding arbor located on the clock movement․ Wind the clock by turning the key clockwise until you feel resistance – do not force it!
Separate winding arbors control time, chime, and strike․ Wind each fully․ Overwinding can damage the movement․ Consistent, regular winding ensures accurate timekeeping and reliable chime functionality․ Avoid winding the clock when the hands are between certain hours to prevent damage․

Understanding the Westminster Chime
The Westminster chime is a beloved melody, playing on the quarter-hour․ Adjust volume or silence it entirely, depending on your preference and the clock model․
The Westminster Chime Sequence
The iconic Westminster chime isn’t a single tune, but a sequence played throughout each quarter-hour․ At the top of the hour, it plays the full Westminster melody, a familiar and comforting sound․
As each quarter-hour approaches, the chime plays a portion of the melody, indicating the time․ For example, at fifteen minutes past the hour, a shorter sequence will sound․ This continues at thirty and forty-five minutes, culminating in the full chime again on the hour․
Kieninger movements, commonly found in Howard Miller clocks, are designed to reliably execute this sequence, offering a traditional and precise timekeeping experience․
Chime Volume Adjustment
Howard Miller Westminster chime clocks often feature adjustable chime volume, allowing you to customize the sound to your preference․ Locate the chime volume control, typically a lever or dial on the back or underside of the clock movement․
Adjusting this control alters the force with which the chime hammers strike the rods, directly impacting the loudness․ Experiment with different settings to find a comfortable level – from a gentle chime to a more pronounced sound․
If your clock lacks a dedicated control, consult a qualified clock repair specialist․
Silent Mode Operation
Howard Miller clocks frequently include a “Silent” mode to temporarily disable the Westminster chime․ This feature is activated via a “Chime-Silent” switch, usually found on the back of the clock movement․ Shifting the switch to “Silent” prevents the chime from sounding during hourly and quarter-hourly intervals․
The clock will continue to accurately keep time in Silent mode․ To re-enable the chime, simply return the switch to the “Chime” position․ Some models may only offer the Westminster chime, lacking alternative melody options․
Troubleshooting Common Issues
Addressing problems like inaccurate timekeeping, chime malfunctions, or a stopped pendulum is crucial for maintaining your Howard Miller clock’s functionality and charm․
Consult this section for solutions and when to seek professional clock repair assistance․
Clock Not Keeping Time
If your Howard Miller clock loses or gains time, several factors could be at play․ First, ensure the clock is placed on a level surface, as unevenness impacts pendulum swing․
Verify proper pendulum installation and swing amplitude – it should be wide but not obstructed․ For key-wound movements, consistent winding is essential․
Quartz movements require battery checks․ If issues persist, a qualified clock repair specialist may need to inspect and adjust the movement for accurate timekeeping․
Chimes Not Functioning
If the Westminster chimes aren’t sounding, first confirm the clock isn’t in ‘Silent’ mode․ Check the dial setting; some models have a Chime-Silent switch․
Ensure the chime hammer can freely move and isn’t obstructed by the clock case or other components․ A key-wound movement requires consistent winding to power the chime mechanism․
If problems continue, consult a clock repair specialist to inspect the chime hammer alignment and gear functionality for proper operation and sound․
Pendulum Stopping
A frequently stopping pendulum often indicates an uneven surface or internal obstruction․ Ensure the clock is perfectly level; use a level tool for accuracy․ Gently check for anything hindering the pendulum’s swing․
For key-wound movements, insufficient winding can cause the pendulum to lose momentum․ Verify consistent winding practices․ Inspect the suspension spring for damage or wear, as this supports the pendulum․
If issues persist, a qualified clock repair specialist should examine the movement for friction or worn components affecting pendulum motion․
Clock Maintenance and Care
Regular cleaning and proper lubrication are vital for longevity․ Protect your clock from extreme temperatures, humidity, and direct sunlight to maintain its beauty․
Cleaning Your Clock
To preserve the finish of your Howard Miller clock, use a soft, dry cloth to gently dust the surfaces regularly․ Avoid abrasive cleaners or harsh chemicals, as these can damage the wood or delicate components․ For stubborn dirt, slightly dampen the cloth with a mild furniture polish specifically designed for fine wood finishes․
Always apply polish to the cloth first, never directly onto the clock․ Carefully wipe the surface, following the wood grain․ Ensure the clock case is completely dry before operating․ Avoid getting any liquid inside the clock movement or near the chime mechanism․
Lubrication Guidelines
Proper lubrication is crucial for maintaining the clock’s accuracy and chime function․ However, do not attempt to lubricate the movement yourself․ This should only be performed by a qualified clock repair specialist․ Improper lubrication can cause significant damage and void your warranty․
Kieninger movements, commonly found in Howard Miller clocks, require specialized clock oil․ Avoid using general-purpose oils or greases․ Regular professional servicing, including cleaning and lubrication, is recommended every five to seven years to ensure optimal performance․
Protecting from Environmental Factors
To preserve your Howard Miller clock’s beauty and functionality, avoid direct sunlight and extreme temperatures․ Excessive heat or cold can affect the movement’s accuracy and potentially damage the wood finish․ Humidity is also a concern; maintain a stable environment, avoiding damp areas․
Sudden changes in temperature or humidity can cause the wood to expand or contract, potentially impacting the clock’s mechanism․ Regular dusting with a soft, dry cloth will help prevent dust buildup and maintain its pristine condition․

Repair and Service Information
For qualified repairs, locate a specialist or an authorized Howard Miller Service Center․ Refer to the warranty details before pursuing any service options․
Professional assistance ensures your clock’s intricate mechanism receives the expert attention it deserves, maintaining its lasting value․
Finding a Qualified Clock Repair Specialist
Locating a skilled clock repair specialist is crucial for maintaining your Howard Miller Westminster Chime clock’s precision and longevity․ Seek technicians experienced specifically with mechanical movements, particularly Kieninger movements, common in these timepieces․
Check for certifications from organizations like the National Association of Watch and Clock Collectors (NAWCC)․ Online reviews and local referrals can also provide valuable insights into a specialist’s reputation and expertise․ Ensure they understand Westminster chime mechanisms and can accurately diagnose and address any issues, from chime malfunctions to timekeeping inaccuracies․
Howard Miller Authorized Service Centers
For guaranteed expertise and genuine Howard Miller parts, consider utilizing an authorized service center․ These centers employ technicians specifically trained on Howard Miller clock mechanisms, including the intricate Westminster chime systems․
The Howard Miller website provides a locator tool to find the nearest authorized center․ Utilizing these services ensures your clock receives the highest standard of care, preserving its value and functionality․ Before pursuing service, review your warranty information, as authorized centers handle warranty claims efficiently․
Warranty Information (2-Year Limited Warranty)
Howard Miller proudly stands behind its clocks with a 2-year limited warranty covering manufacturing defects in materials and workmanship․ This warranty begins from the original purchase date, protecting against issues arising from normal use․
It does not cover damage from accidents, misuse, or unauthorized repairs․ Before seeking service, retain proof of purchase and contact Howard Miller directly․ Unauthorized attempts to repair may void the warranty, so professional assistance is recommended․

Accessing the Clock Movement
Access to the clock’s internal components, including the chime mechanism, is conveniently located through the back panel of the clock case itself․
Carefully remove the back to reveal the movement for maintenance or adjustments․
Accessing Internal Components
To reach the clock movement, carefully remove the back panel of your Howard Miller Westminster Chime Clock․ This provides direct access to the intricate mechanics responsible for timekeeping and chiming․
Observe the arrangement of components before proceeding with any adjustments or maintenance․ Note the position of rubber bands securing the movement; these will need attention during reassembly․
Remember to handle all parts with care to avoid damage․ Discard any cut rubber bands safely, and always refer to the full manual for detailed diagrams and instructions․
Rubber Band Removal and Replacement
During access to the clock movement, you’ll encounter rubber bands securing internal components․ These bands provide cushioning and stability; carefully cut them with sharp scissors for removal․
When replacing, use new rubber bands of the correct size and tension․ Ensure they are positioned identically to their original placement, providing adequate support without hindering movement․
Proper rubber band installation is crucial for quiet operation and preventing damage․ Discard the old bands responsibly, and consult diagrams in the manual for accurate positioning․

Advanced Troubleshooting
For persistent issues, inspect chime hammer alignment and gear functionality․ A qualified clock repair specialist can diagnose complex problems and restore optimal performance․
Chime Hammer Alignment
Carefully observe the chime hammers during a chime sequence․ They should strike the chime rods cleanly and consistently․ If a hammer isn’t striking correctly, it may require adjustment․ Gently bend the hammer’s shank – the metal arm – to refine its trajectory․
Exercise extreme caution; excessive force can damage the delicate mechanism․ If you’re uncomfortable making adjustments, or if the problem persists, consult a qualified clock repair specialist․ Misaligned hammers can cause muffled chimes or prevent them from sounding altogether, impacting the clock’s overall functionality․
Gear Inspection and Cleaning
Regularly inspect the clock’s gears for accumulated dust, debris, or dried lubricant․ Use a soft brush to gently remove any visible contaminants․ Avoid using harsh chemicals or abrasive cleaners, as these can damage the delicate metal components․ A small amount of clock oil, applied sparingly, can ensure smooth operation․
However, over-lubrication can attract more dust․ If gears appear heavily soiled or damaged, it’s best to consult a professional clock repair specialist for a thorough cleaning and inspection․ Proper gear maintenance is crucial for accurate timekeeping and chime functionality․

Understanding Clock Movements
Howard Miller utilizes both key-wound and quartz movements․ Key-wound movements, like the Kieninger, require regular winding, while quartz offer battery-powered convenience and accuracy․
Kieninger Movement Details
Howard Miller frequently employs the respected Kieninger movement in their mechanical clocks, renowned for precision and durability․ This key-wound mechanism delivers the classic Westminster chime every fifteen minutes, a hallmark of quality․
Proper winding is crucial for consistent timekeeping and chime functionality․ Ensure the clock is fully wound weekly to maintain optimal performance․ If the chime doesn’t play at intervals, a qualified clock repair specialist should inspect alignment․
These movements are complex, requiring professional servicing for repairs beyond basic care, ensuring longevity and continued enjoyment of your heirloom-quality timepiece․
Key-Wound vs․ Quartz Movements
Howard Miller offers both key-wound mechanical and quartz movements․ Key-wound clocks, like those with Kieninger movements, require weekly winding to store energy for operation, providing a traditional experience․
Quartz movements, conversely, utilize batteries for power, offering maintenance-free timekeeping and chiming․ While quartz clocks are convenient, key-wound models are valued for their craftsmanship and heritage․
Understanding your clock’s movement type is vital for proper care; mechanical clocks need regular winding, while quartz clocks require battery replacements as needed․

Downloading Manuals and Instructions
Howard Miller provides convenient access to product manuals and instructions online․ Easily view and download resources directly from their website for your clock model!
Howard Miller Website Resources
Howard Miller’s official website, howardmiller․com, is the primary source for your clock’s manual and supplementary instructions․ Navigate to the ‘Support’ or ‘Customer Service’ section, then search using your clock’s model number for specific documentation․
You’ll find downloadable PDF versions of owner’s manuals, detailed setup guides, and potentially even troubleshooting FAQs․ The website also features information regarding the 2-year limited warranty and details on authorized service centers should you require professional assistance․ Regularly check for updates!
Online Manual Databases
Beyond the Howard Miller website, several online manual databases may host your Westminster Chime clock’s documentation․ Websites specializing in appliance and electronics manuals often archive older versions or offer user-submitted copies․
These resources can be helpful if you’ve misplaced your original manual or require a version from a specific production year․ However, always verify the manual’s accuracy against Howard Miller’s official guidelines to ensure compatibility and correct instructions․

Chime Melody Variations
Howard Miller clocks offer diverse chime options; some play solely the Westminster chime, while others provide a selection of three distinct melodies for personalized enjoyment․
Single Westminster Chime Models
Howard Miller clocks designated with a “Chime-Silent” dial setting typically feature only the classic Westminster chime․ These models do not offer alternative melody selections․
If your clock isn’t chiming, and the dial is set to ‘Chime’, it’s crucial to consult a qualified clock repair specialist or an Authorized Service Center․ Attempting self-repair could void the warranty․
These specialists can accurately diagnose and address any issues with the chime mechanism, ensuring your clock continues to deliver its signature Westminster sound reliably․
Multiple Melody Selection
Certain Howard Miller clocks offer a choice of melodies beyond the Westminster chime, potentially including Whittington and St․ Michael․ If your clock features this capability, consult the specific model’s instructions for melody selection procedures․
Should you encounter issues with melody switching or if a melody isn’t functioning correctly, refrain from attempting repairs yourself․ Instead, contact a qualified clock repair person or an Authorized Service Center․
Professional assistance ensures accurate diagnosis and repair, preserving the integrity and warranty of your valued timepiece․

Safety Precautions
Handle the pendulum with care during setup or movement․ If applicable, disconnect the clock from electrical outlets before any internal servicing or repairs․
Handling the Pendulum
Carefully remove the pendulum by gently lifting upwards․ Avoid sudden movements or jarring motions, as this could potentially damage the suspension spring or the pendulum itself․ When reinstalling, ensure it’s properly seated and swinging freely․
Always support the pendulum during transport or when the clock is moved․ Never attempt to adjust the pendulum while it is in motion; stop it completely first․ Improper handling can affect timekeeping accuracy and potentially cause damage to the delicate clock mechanism․
Electrical Safety (If Applicable)
If your Howard Miller clock utilizes electrical components, always ensure the power cord is undamaged and properly grounded․ Never operate the clock with a frayed or damaged cord, and avoid using extension cords if possible․
Disconnect the clock from the power source before cleaning or performing any maintenance․ Do not attempt to repair electrical components yourself; contact a qualified service technician for assistance․ Improper handling of electrical parts can pose a serious safety hazard․